eAuditor V9 AI - Prices of the basic version and extensions

Select eAuditor V9 AI

Choose the right version of the system for you. Familiarize yourself with the basic functions and possible additional functions. If you have questions, please contact us using the form.

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editions

Choose one of the following versions of the system. You can upgrade to a higher version at any time.

STANDARD

PROFESSIONAL

ENTERPRISE

	Standard	Professional	Enterprise
Administrative access * The number of administrative accesses (so-called named user) depends on the system version	1	3	5
MS SQL Server Express Edition Provides high performance security processing for the number of computers < 250	+	–	–
MS SQL Server – commercial version Provides high processing performance and security for installations > 250 computers	–	+	+

*You can increase the number of administrative accesses at any time.

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Even more features in V9 AI version

Familiarize yourself with the possibilities of basic configuration.

basic configuration

The basic configuration of the system is included in all edition versions and addresses all basic needs of IT departments.

IT inventory

Inventory of desktop and laptop computers
Server inventory
Network equipment inventory
Inventory of operating systems
Inventory of installed applications and packages
Hard drive inventory
Inventory of files
Inventory of printers
Inventory of all types of devices also resources added manually
Inventory of consumables (IT Warehouse)
Virtual environments scanner (API) – new
Hyper-V and VMWare inventory – new
Inventory and monitor permissions to local and shared resources (ACL Manager) – new
IT warehouse, keeping records of quantity and value
CMDB
API Importer

IT Management

Remote PC management (RDP, VNC, Intel vPro)
Remote firewall management – new
Remote access to the editor of registers/services/system processes
Task server integrated with AI (CMD and PowerShell).
Automation of administrator tasks
Software and licence management
Software uninstallation/automatic uninstallation of software
Virtual machine scanner (API) (Hyper-V and VMWare) – new
Communicator
Message server
Administrative Notifications
Splash Screen, message after login – new
Employee Panel (basic version)
Reporting (Report standard: SAP Business Objects and Stimulsoft (web version))
Built-in import schedule
Open API (based on restAPI)

IT monitoring

Network scanner and network map (SNMP v1, v2c, v3 support)
Network monitoring
Monitoring network services
Monitoring of computers
Monitoring employee performance
WorkTime Manager, monitoring of user groups (from the Employee Panel)
ACL privilege monitoring
Monitoring of visited websites
USB device monitoring
Mail monitoring Outlook (applies to: Outlook desktop version)
Monitoring of user login history
RDP session monitoring
Monitoring of running processes
Network transfer monitoring
Monitoring of network printers
Print monitoring
Performance monitoring
Monitoring of services
Monitoring of event logs
Sensor monitoring
Monitorowanie serwisów WWW
Monitoring MS Hyper-V and Vmware virtualization servers via built-in APIs – new
Report Builder (Report Standard: SAP Business Objects and Stimulsoft (web version))

IT Security

IT Operations Center
- Dashboard (SOC)
- Security Dashboard (SOC)
- My Dashboard (SOC)
- Network Dashboard
Blocking USB devices (USB whitelisting)
Software schemes (DLP)
Working Time, an action or notification when the defined computer working time is exceeded – new
Administrative notifications (ALERT, E-MAIL, SMS, TASK)
Multi-factor authentication (MFA)
- Authorization by physical hardware security
- Google Authenticator – new
- Authorization by code to e-mail
- Face video verification
- Domain login
AI Cyber Security
Automatic information about category, security and productivity of websites and running processes / applications
Vulnerability management – new

Artificial intelligence

Website classification
Process and application classifier
AI in CMD and Powershell – new
Video authentication
Integration with ChatGPT – new

Employee Panel*

Personalized access for each user from the organization
- Dashboard
- Abbreviations
- My computer
- Equipment
- Software
- Productivity
- Messages
WorkTime Manager
- Productivity calculation
- Summary of monitoring for individual users or groups of users
- Grouping of monitoring by area/department
- Share group information in the Employee Panel with selected supervisors
Integration with other manufacturer’s solutions
- Report problems to the technical support department
- Participate in assigned training courses from the Learning Management System
- Ability to install from the application kiosk

*Requires Microsoft SQL Server CAL (user/device) license or MS SQL Server per core license.

View DEMO online

Additional features for IT professionals

Check out the list of additional system features.

optional configuration

Select the optional functionalities of interest. You can buy them at any time you use the system. Activation of additional functionalities occurs remotely in about 10 minutes and does not require your intervention.

Patch management

Identification of uninstalled patches
Central implementation of amendments
Withdrawing amendments
Installation automation
Reporting

Remote Installation/Application Kiosk

Remote installation using WMI
Remote installation using eAgent
Remote installation via kiosk
Auto-installation
Public repository
Private repository

webRTC

Real-time communication
Remote connection to other computers on the local network
Access to the actual monitor image
Management of computer resources

BitLocker encryption

Integration with Microsoft BitLocker API
Disk encryption
Flash drive encryption
Access to encryption keys
Temporary security shutdowns
Encryption rules

Helpdesk

Creating a ticket
Reviewing the application
Request history
Handling of the request
Application form in the Employee Panel

LMS Training

Film library
Video diagrams
Training process
LMS certificates

eAuditor DLP

Control and protection of equipment

DEVICE
REMOVABLE DEVICE
WEB
WLAN

Data protection in use

PROCESS
CLIPBOARD
PRINTSCREEN,
SCREEN MONITORING

Protecting data on the move

E-MAIL
CLOUD STORAGE
FILE MOVE COPY

Classification and protection of documents

FINGERPRINT
SCHEDULED TAGGING

eAuditor stands for high quality and reliability

Review the technical support terms offered.

SLA – technical support

Select the technical support you are interested in. Support conditions are sufficient in most installations SLA STANDARD 5 / 8-16

SLA STANDARD 5 / 8-16

Error Category / Priority	Response time*	Time to repair or bypass the error*
Critical / very higherror – preventing the use of the software or blocking the execution of the customer’s key business processes (immobilization or suspension of the system, significant disruption of work for at least 10% of the users of the Software) and requiring the fastest possible repair or workaround	4 working hours	12 hours
standard / higherror – affecting the functionality and convenience of the software, but not blocking the basic tasks of users (reduced work efficiency, lack of availability of some data)	16 working hours	7 working days
Incident/other – malfunctioning of the system, but in a form that completely does not affect the work of users	1 working day	14 working days
Consultation – the time of the software provider devoted to communication with the User, support, advice, instructions	5 working days	–
Development – any work not related to bug fixing, but, for example, modification of the software	20 working days	–

* Business hours: weekdays 8:00 am – 4:00 pm. Implementation of service work: working days 8.00-16.00.
* Response time and repair time are calculated on working days during the service work hours, with the proviso that requests after hrs. 4 pm pass to the next business day.

SLA STANDARD 5 / 8-23

Error Category / Priority	Response time* on working days 8.00-23.00	Repair time* on working days 8.00-23.00
Critical / very higherror – preventing the use of the software or blocking the implementation of key business processes of the customer (immobilization or suspension of the system, significant disruption of work for at least 10% of users of the Software) and requiring the fastest possible repair or workaround	4 business hours	8 hours
standard / higherror – affecting the functionality and convenience of the software, but not blocking the basic tasks of users (reduced work efficiency, lack of availability of some data)	16 working hours	7 working days
Incident/other – malfunctioning of the system, but in a form that completely does not affect the work of users	1 working day	14 working days
Consultation – the time of the software provider devoted to communication with the User, support, advice, instructions	5 working days	–
Development – any work not related to bug fixing, but, for example, modification of the software	20 working days	–

* Business hours: weekdays 8:00 am – 4:00 pm. Implementation of service work: working days 8.00-23.00.
* Response time and repair time are calculated in hours of service work, with the proviso that the implementation time of a request made after hrs. 11 p.m. on business days begins at 8 a.m. on the next business day.

SLA STANDARD 7 / 8-23

Error Category / Priority	Response time* 8.00-23.00	Repair time* on weekdays 8.00-23.00	Repair time* on non-working days 8.00-23.00
Critical / very higherror – preventing the use of the software or blocking the execution of the customer’s key business processes (immobilization or suspension of the system, significant disruption of work for at least 10% of the users of the Software) and requiring the fastest possible repair or workaround	4 working hours	8 hours	8 hours
standard / higherror – affecting the functionality and convenience of the software, but not blocking the basic tasks of users (reduced work efficiency, lack of availability of some data)	16 working hours	7 working days	7 working days
Incident/other – malfunctioning of the system, but in a form that completely does not affect the work of users	1 working day	14 working days	14 working days
Consultation – the time of the software provider devoted to communication with the User, support, advice, instructions	5 working days	–	–
Development – any work not related to bug fixing, but, for example, modification of the software	20 working days	–	–

* Business hours: weekdays 8:00 am – 4:00 pm. Implementation of service work: working days and non-working days 8.00-23.00.
* Response time and repair time are calculated in hours of service work, with the proviso that the implementation time of a request made after hrs. 11 p.m. begins at 8 a.m. the following day.

Detailed information is available at: https://btc.com.pl/en/service-and-technical-support/

Ask for support

Join the ranks of our customers!

The quality of our products and services is the basis for effective IT management and security.

Selected recommendations

“The eAuditor system has streamlined the work of the IT department, helped simplify the management procedure and the creation of the company’s budget plans. The implementation of the system has also resulted in the comfort of working in a safer company that cares about the efficient use of IT resources. An important advantage of the solution is that the system protects the company from illegal software installations through ongoing monitoring.”

Wolters Kluwer

“The implementation of the eAuditor system allowed us to accurately determine the use of our software licenses. We are successfully using functionalities that help us improve the efficiency of our use of resources. We recommend the eAuditor software.”

Książnica Pomorska

“Totalizator Sportowy Sp. z o.o. decided to implement the eAuditor system, manufactured by BTC Sp. z o.o of Szczecin due to the efficient use of IT infrastructure, as well as ensuring control over the use of software licenses.”

Totalizator Sportowy

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FAQ – frequently asked questions

What are the system requirements?2025-01-03T13:56:16+01:00

What are the system requirements?

The technical requirements are available at the following link: https://www.eauditor.eu/en/faq-items/technical-requirements/

Is it possible to test the system in your own infrastructure?2024-07-26T09:45:11+02:00

Is it possible to test the system in your own infrastructure?

Yes, the eAuditor system can be tested in your own infrastructure. The test period is possible for organizations with a minimum of 300 computers in the target infrastructure. Remote installation and startup of the system for 10 devices is carried out. The system testing period is 2 weeks, with the possibility of extension up to a month. During the testing period, the technical support department provides comprehensive assistance.

What is the process of implementing the eAuditor system?2024-07-26T09:48:26+02:00

What is the process of implementing the eAuditor system?

The process of implementing the eAuditor system begins at the stage of contact with the organization’s representative. Several hundred installations carried out with sukcsem (on-premis and cloud) allowed us to isolate the key stages. It is also possible to install the system yourself, but we recommend taking advantage of the full range of implementation support.

1. customer needs survey – at this stage, our expert, together with the organization’s representative, determines the needs and challenges that we can solve by implementing the eAuditor system into the organization’s infrastructure. The most common are:
– difficult remote management of computers and installation of applications (including outside NAT),
– lack of a single software for mass and remote disk encryption,
– the need to buy different systems to inventory, manage and monitor the infrastructure,
– Lack of control (due to volume) over connected USB drives,
– the difficulty in evidencing and reporting the current status of all types of devices in a distributed infrastructure.

2. Provision of materials about the system- based on the researched needs, our consultant provides materials that provide a basis for learning about the system’s functionality. In addition, it allows you to test the system in DEMO version. This allows everyone to check the functioning of eAuditor in practice.

3. individual presentation – anyone interested can take part in an individual 1:1 presentation with an eAuditor system expert. We are currently implementing online and offline presentations. During the meeting, the expert answers nagging questions and presents an example of how the system works based on diagnosed needs. Before this meeting, it is advisable to read the materials sent and write down the questions.

4. quote – based on the findings of the individual presentation we send a personalized commercial offer.

5. acceptance of the terms of the offer – in a situation when the commercial offer is accepted, we begin to prepare the implementation work.

6. Determination of technical requirements for configuration of the system – we want the system to be installed according to customer expectations, so an online meeting with a technician to discuss configuration requirements takes place.

7. Installation and configuration of the system – at this stage, the technical support representative installs the eAuditor system in the customer’s infrastructure and implements a complete environment to enable the system to function.

8. Confirmation of system implementation – at the final stage of implementation, the correctness of communication between the various components of the eAuditor system is established (e.g. sending and receiving data, response to administrative commands).

9. Administrative and Application Training – In order to better understand how to use the eAuditor system to inventory, monitor, manage and ensure infrastructure security, we offer administrative and application training courses. These are an extension of the instructional videos and materials available in the console’s documentation and knowledge base.

Is the administration console installed on the computer?2024-07-26T09:49:56+02:00

Is the administration console installed on the computer?

No, the console is fully web-based.

What is the scope of the warranty?2024-07-26T09:50:56+02:00

What is the scope of the warranty?

Warranty includes:

Technical support (under license – min. 12 months, under subscription – for the entire subscription period),
Updates to knowledge bases, application templates and packages,
Software updates consultations – the software vendor’s time spent communicating with the User, support, advice, instructions. Updates to new versions within an edition version

What are the terms of the SLA?2025-06-27T13:56:47+02:00

What are the terms of the SLA?

The terms and conditions of technical support are specified at:

https://www.btc.com.pl/wsparcie-techniczne/

What is the cost of support/service?2025-06-27T13:56:52+02:00

What is the cost of support/service?

Cost of system maintenance subscription eAuditor depends on: the version of the system, the number of posts and the sector.

Does the cost of purchasing the add-on functionality depend on the number of posts?2025-06-27T13:56:55+02:00

Does the cost of purchasing the add-on functionality depend on the number of posts?

The cost of purchasing the system depends on the size of the infrastructure, i.e. the number of computer workstations (computers, servers) covered by the installation of eAgent, which allows remote management, monitoring and inventory. The cost of purchasing the basic version of the system is the unit price multiplied by the number of devices. The unit price depends on the selected version of the system: standard, professional or enterprise. The amount of the unit price decreases as the number of stations increases, the value decreases exponentially.

Does the system integrate with Active Directory?2025-06-27T13:56:59+02:00

Does the system integrate with Active Directory?

Yes, the system integrates with AD. We can automatically import data from AD, including user information, system access permissions (domain login capability), organizational structures and computers. The system also allows integration via API – specifically, we support the REST API, which offers unlimited possibilities – allowing interactions with other tools that support this interface.

Is it possible to install “offline” and update manually?2025-06-27T13:57:04+02:00

Is it possible to install “offline” and update manually?

Installation of the system takes place in the customer’s infrastructure – on- premises. It is the system user who decides whether the installation will have communication with our data center, which would eventually enable automatic updates. If communication is not provided, the system will operate offline. In such circumstances, it will be necessary to download the update file provided by the support department and use the option available under “Tools → Update from file.