AI in IT: not a threat, but a competitive advantage

In the IT world, we often hear that artificial intelligence will take our jobs. However, it’s worth facing the truth: those who can’t use this artificial intelligence will be left behind. By shying away from its use, we generate more and more technological debt for ourselves. This, in turn, results in the road to catching up with current standards becoming longer and more difficult every day. We need to use the available tools in the most efficient way possible to not only keep up, but to set directions.

The reality of the eAuditor cloud shows that AI doesn’t take away the work, but it does take away the worst of it – the tedium, repetitiveness and tedious sifting through documentation.

Many of us use ChatGPT to write emails or search for information, treating it as a “better Google.” Modern IT management systems must use artificial intelligence not as a curiosity, but as a real tool for the administrator.
This is not a “popularity wave” project. This is BTC’s years of experience.

Before the world heard about the great language models, we in the BTC Sp. z o.o. We were already working on our own classification engines. Our BTC AI project is a foundation that has been building over the past few years, more at link. Today, our users don’t get promises, but ready-made, mature tools that combine proprietary Machine Learning and Deep Learning models with the power of external models (LLM) through advanced APIs.

eA Intelligence, is the “Ghost Writer” of PowerShell and CMD scripts

Writing scripts is an art that requires precision. A single error in syntax can halt deployment across hundreds of workstations. eA Intelligence is an assistant that acts as your most experienced teammate, sitting shoulder to shoulder at your desk.

• Understanding intent: You don’t need to remember complicated flags and parameters. You describe the task: “Write a PowerShell script that finds all .log files older than 30 days in the Temp folder and deletes them.” The system generates ready code.
• Analysis and optimization: Got an old script that’s throwing errors? Paste it into the assistant. AI will not only point out the error, but explain why it occurred and how to avoid it in the future.
• Operational security: With automatic formatting and syntax verification, the risk of a runtime error by a typo in a command drops to almost zero.

Tangible benefits

From our observations, the use of eA Intelligence makes it possible to achieve:

• Up to 40% faster creation of IT automation
• Up to 70% fewer syntax errors in scripts
• Significant reduction in the time required for debugging commands

Log diagnostics

Every administrator knows the moment: remote software installation ends with the error “0x80070643”. What does this mean? The paging through the forums and Microsoft’s knowledge base begins.

In eAuditor cloud, this process is reduced to seconds. Our AI analyzes the logs generated by the agent in real time.

• Contextual interpretation: the system “sees”, all the error information returned by the stations.
• Repair recommendations: Instead of a dry error code, you get a concrete path of action. This dramatically speeds up the resolution of technical problems and increases the efficiency of Helpdesk departments.

Our intelligent log analysis influences:

• Faster anomaly detection: AI sees patterns that the human eye won’t catch.
• Reduces the time to diagnose problems by up to 80%.
• Easier identification of causes: Instead of looking for an error in thousands of lines, you get a ready-made cause and repair recommendation.
• Incident response: Reduce downtime with instant diagnostics.

Proprietary classification algorithms

We were the first manufacturer in Poland to introduce such advanced proprietary classifiers for websites and processes based on artificial intelligence. This is where the real power of BTC AI technology can be seen. Traditional security systems rely on so-called “blacklists” and address masks. The problem is that today’s Internet is dynamic. Domains change owners, and content at the same address can change within an hour. Blocking URLs alone these days is simply ineffective.

Why is analysis of the site name alone not enough? Let’s imagine a domain with an innocent-sounding name such as: www.tresci-informacyjne.pl. At first glance, the address seems safe, and a filter based on masks will let it through without blinking an eye. However, after accessing the site, it turns out that the address hides illegal gambling or malicious script.

This is where the power of BTC AI comes into play:

• Real-time content analysis: Our system doesn’t just look at the “label” (URL), it goes inside. It scans the content of the page, analyzing the keywords, structure and context of the site.
• Camouflage detection: If a site pretends to be a news portal but actually promotes forbidden content, AI will catch this immediately.
• No more manual updating of databases: The administrator no longer has to add new masks or suspicious domains every now and then. The system does it “by itself” in the background.
• Self-improvement: Each successive page analyzed teaches the algorithm. As a result, the solution becomes more effective every day.

This is a shift from passive filtering to active understanding of content. This allows the administrator to rest easy, knowing that the system will not be fooled by a “nice name” of the domain.

Web Site Classification

The integrated module analyzes content in 52 languages with an efficiency of 95%. It’s a shield that protects the company from threats the world hasn’t heard of yet. Thanks to integration with CERT, URLHaus or Gambling Sites Registry databases, an administrator can block entire categories of content with a single click, keeping the team safe and productive.

Process Classification (Upcoming News)

We are working on implementing a module that will classify any process running on a computer in just 0.2 seconds. Is it a developer tool or a suspicious process hiding under a system name? AI will recognize the structure of an executable file and assign it to one of 12 categories, giving the administrator a full view of what “lives” on his network.

Benefits that cannot be ignored

Implementing AI in the eAuditor cloud is a strategic decision for any organization:

1. Faster Onboarding: Less experienced administrators become self-reliant much faster with eA Intelligence support.
2. Time savings: What used to take 30 minutes of analysis now takes 30 seconds of querying the AI.
3. Proactive Security: 24/7/365 classifiers catch anomalies that the human eye might not notice.

Artificial intelligence in our hands is not magic, it’s advanced data engineering with one goal: to make your life easier.